SAP S4 HANA MIGRATION ONLY AT SOFTWIN TECHNOLOGIES INDORE

Softwin’s approach to IMPLEMENTATION of SAP ERP software comprises of following phases:

• PROJECT PREPARATION which includes
  

  • AS-IS process study
  • AS-IS TO-BE & Gap Statements
  • Hardware Sizing
• PROJECT SOLUTIONING which includes
  

  • Business Blue Print preparation phase
  • High Level Prototype Demo
  • Templating
• REALIZATION which includes
  

  • Configuration
  • Development and Customization
  • Cut Over strategy
  • Data Migration
• FINAL PREPARATION and GO-LIVE
  

  • Training Users
  • User Acceptance Testing
  • User Manuals
  • Process Documentation
  • Go Live

Softwin’s approach to POST IMPLEMENTATION SUPPORT of SAP ERP software:

Create a Remote Help Desk Support infrastructure for Customer to provide following support services:

FUNCTIONAL MODULES SUPPORT

• Maintenance of Existing Business Processes as Mapped in SAP in the implemented modules as of date.
• Maintenance of Existing Programs.
• Maintenance of Customized Transactions.
• Provide assistance to users in addressing the problems / issues encountered on a day-to-day basis.
• Provide assistance to client where the problems in the Standard SAP R/3 and needs to be addressed by SAP through SAP Support Portal.

TECHNICAL SUPPORT SERVICES: BASIS SUPPORT (SAP SERVERS)

• Study & Consult on installed BASIS setup and system landscape. Including landscape authorization matrix, current user roles and profiles, disaster recovery plan, backup and restore policy, Basis reports, etc.
• Expert help to Customer IT Team to study authorization appropriateness and scrutinize User rights.
• New/ Change user Authorization
• Server Health check & reporting
• Backup/Restore strategy suitability and reporting status to Customer IT Team.
• Tuning of the Data Base sizes based on the requirement
• Performance Tuning based on the requirement
• Database Growth Monitoring
• CRT/Notes/Patch evaluation & application
• SAP R/3 Landscape suitability and maintenance consulting and execution
• Help on Solution manager installation and implementation.
• Consultancy for new SAP Server installation / Client Creation / Client Copy / Basis Configurations / Server landscape changes

TECHNICAL SUPPORT SERVICES (ABAP – REPORTS/SCRIPTS)

• Maintenance of Existing Programs, Reports and Layouts
• Minor Modifications to reports and layouts that requires minimal time and effort.
• Fine tuning of existing programs to improve performance